Video: When rudeness in teams turns deadly

This video features Dr Chris Turner. It is shared here as published on TEDx.

Duration: 15 minutes

Excerpt:

‘How we treat each other at work has an enormous impact on how teams perform – with potentially fatal consequences if you work in healthcare. Chris Turner reveals the shocking impact of rudeness in the workplace, arguing that civility saves lives. Chris Turner is a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He founded and runs Civility Saves Lives, a campaign that aims to raise awareness of the power of civility in healthcare. This talk was given at a TEDx event using the TED conference format but independently organized by a local community.’

This is a recommended resource relating to the Leading to Change Community Event: Having challenging conversations with respect.

Watch the video or find out more about the Community event.