
Leadership Bites Series 2: Session 3 – The Active Listening Process
- Date and time
- Thursday, 28 August 2025, 11:00 am - 12:00 pm (GMT)
“To feel as well as hear what someone says requires whole attention.” – Sylvia Ashton-Warner, educator and novelist
Are you a ‘good’ listener? In a world where distractions are everywhere, the ability to truly listen to others is a rare skill.
Improving your listening abilities can enhance communication within your team, foster better relationships, and lead to more effective problem-solving.
Join us for an insightful session on active-empathetic listening, where we will explore this using the HURIER model to provide a structured approach to understanding and improving your listening skills.
During this session you will gain practical tips to enhance your active-empathetic listening skills. You’ll also learn how to better understand the speaker’s message and thoughtfully respond in a way that demonstrates genuine empathy and understanding.
By the end of this session, you will be able to:
- Describe the six components of the HURIER Model of Listening
- Explain how this is relevant to your role
- Identify one step you will take to improve your communication as a leader
This event is suitable for both those who do and do not manage teams.
If you’re hungry for more Leadership Bites, check out our events page to register.
Please note there are limited spaces available on these events.
Read our latest blog to learn more about this series Leadership Bites – Second helpings and Series 2.
Missed any of our Leadership Bites?
Check our resources page for our Leadership Bites Takeaway which include a recording of the topic or model covered – usually posted within 2 weeks of the event and a valuable tool for your own development or use with your team.